Returns & Exchanges

At Eminent Luggage, we want you to travel with confidence, which is why we offer a 30-day return policy on all unused products in their original packaging. Whether you need a different size or changed your mind, our streamlined process ensures a hassle-free experience.

1

Initiate Your Request

Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.

2

Prepare the Package

Securely pack your unused luggage in its original box, ensuring all hangtags and protective covers are intact to qualify for a full refund.

3

Attach the Label

Download and print the prepaid shipping label provided via email and affix it clearly to the outside of your return shipment.

4

Drop Off & Refund

Drop your package at any authorized carrier location; once our warehouse inspects the item, your refund will be processed within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing